After a two-year absence from the retail scene, I have returned to earn a little side cash for my Mustang (or, you know, something of that sort). I’ve done retail for three years in two different shops, and I have seen numerous shite happening while I was on duty.
These are just some of them…
Getting annoyed when your friends make weekend plans and you have to turn them down because you’re doing the closing at 8pm. Again.
Being asked whether something is on sale when it obviously isn’t.
When customers pick something up and don’t put it back in the same place.
The importance of making sure every hanger is facing the same way.
The very specific pain you can only understand if you’ve been on your feet for more than 8 hours straight.
When you’re asked to explain the returns policy and you’re like, “SURE I’D LOVE TO READ YOUR RECEIPT TO YOU.”
The art of using a folding board correctly.
When a customer tells you to enjoy your weekend, even though you’re very obviously working instead of enjoying.
When a customer says, “You must be exhausted!” and you’re like, “YEAH, NO SHIT.”
When a customer comes out of a changing room and you have to tell them they look great even when they don’t.
Being handed a shirt that someone has just tried on and left makeup all over.
Hating Christmas by Dec. 1 because you’ve been surrounded by decorations for MONTHS.
Not to mention never wanting to hear Christmas music ever again.
And then being asked to wrap all your family’s Christmas presents because, you know, you’re so good at it.
Of course, the only thing worse than Christmas is January sales.
When people take 1,000 items into a changing room and leave 999 of them scrunched up in a pile on the floor.
The moment you’re about to take a break and suddenly the shop is full again.
When all you want to do is sleep but all you’re allowed to do is greet.
The intense fury that builds up inside you as a customer pays exclusively in coins.
Especially if they put the coins on the table instead of in your outreached palm.
When an item doesn’t scan and the customer jokes that it must be free.
Finishing your shift at 6 p.m. and having to rest instead of drinking with your friends.
Feeling close to tears every time you’re asked to put together a window display.
People who are “just looking”.
People who are “just looking” two minutes before the shop closes.
When someone asks you to get your manager and you’re like, “Oh sure, I’d love to get my manager.”
When a customer tries to use a discount voucher that expired three years ago.
Or worse, when a customer tries to return something that has very clearly been worn.
When you don’t know whether the card machine’s being glitchy or the customer just doesn’t have enough money.
FINALLY being given a weekend off, and being called at the last minute to cover someone else’s shift.